Linnworks re-send feature accessible directly from Replyco
A "re-send" button in Replyco that sends a command to Linnworks.
Saved return labels to be available within normal tickets
Saved return labels to be available within normal tickets (just like they're available for eBay returns) Use case: Sellers get direct website purchases and Amazon sales that will require the direct attachment shipping labels. Since these labels are already stored in Replyco, it would be super helpful for sellers to be able to choose them directly from the tickets list.
"First Name" Tag
The current tag includes both first and last name details. Would be great if there was an option to just include the first name.
eBay Item Not received (INR cases)
A new feature to be able to respond to eBay "Item Not received" requests directly from within Replyco.
Admin to be able to restrict ticket views for users
The ability to prevent users from seeing tickets assigned to other users. i.e. A user can only see tickets assigned to them.
Tickets: Select Label to assign
Can we have auto complete, the same as Template pulldown. If you have a lot of labels it is time consuming to navigate and there doesn't appear to be any order?