Despatch Cloud is a great multichannel order management software. Being able to go to order details straight from a message would appreciated. Any further functionality such as notes etc would be a bonus.

Ability to pull in / respond to Instagram's direct messages.

It would be great to be able to integrate with Whatsapp business messaging.

Integration with one of the fastest-growing marketplaces in the world

Mirakl Marketplace Integration would be AMAZING! Please add this into your roadmap for integrations so we can connect to marketplaces using this platform.

Integration with Walmart.

Complete re-development of the Amazon Integration using Amazon's new SP-API. SP-API is the next-generation suite of API-based automation functionality for Amazon's selling partners and is an evolution of Amazon Marketplace Web Service (MWS) APIs, which have been offering sellers programmatic access to critical Amazon features for more than 10 years.

Open cart integration to pull order/customer/product data along with messages

Integration with aircall.io to create tickets for customer service phone calls and link to their orders.