WhatsApp: Enable Template Messaging via Replyco After 24-Hour Window
T
Tayab Khurshid
Please make WhatsApp message templates available through Replyco, so we can continue messaging customers even after the 24-hour response window has passed. Currently, messages sent beyond this window are not delivered to customers.
a
aneel
We have the same issue, a urgent fix is required. This for any new messages to the customer as well as 24hr+ missed messages due to internal investigation for resolution.