Feature Requests

Currently Staff set their own company signatures and settings. Admin should be able to override this and set a signature for staff to ensure settings match across the company.

Currently, we are able to view any feedback related to eBay/Amazon order. For Amazon tickets, it would be quite handy to be able to create/resend feedback requests directly from the ticket's Feedback section without visiting the Feedback module.

We would like to be able to directly reply to feedback in the feedback section, and for this to be reciprocated on the actual channel for Amazon and Ebay.

Ability to send automatic feedback messages to the customer who doesn't have any open case. As well as being able to send automatic template if for example someone from Amazon DE and doesn't have any open case, send german feedback message.