Feature Requests

As per the title, allow marking tickets as "No response needed" As to avoid penalty by the channel for now responding to certain messages / spam.

Please add Mercado Libre so that it can be integrated with ReplyCo; there is a huge market in Latin America for software like yours. I will be tracking, thank you.

Currently, the tags do not work when creating a new ticket.

More options to use as references while assigning orders to a ticket, such as customer name, customer e-mail, tracking number.

Currently, we can cancel/refund/return an order directly inside a ticket. The suggestion is to display the cancellation process options directly on the order panel so that you can quickly accept or reject an eBay order cancellation request.

A "re-send" button in Replyco that sends a command to Linnworks.

Create Linnworks RMA inside Replyco ticket

Returns / Refunds functionality specifically for Shopify.

At this moment we have the #linnworks_order_id# tag, but it would be great to add some more tags related to Linnworks, like #linnworks_secondary_reference#.

I would like to request update on eBay buyer block list or eBay Buyer Black list to beable to update black listed buyer on every eBay account with out have to login eBay.