Pancakes 1337
Hey guys just copy JivoChat ty xoxo
  • Customizable pre-chat entry fields (Phone number, Order number etc.)
  • Customizable pre-chat bubbles
  • Customizable actions (Popup message for x amount of time on site, if pre-chat bubble is clicked display this next message and bubbles etc.)
  • Pre-Chat labels (if customer clicks a "Service" pre-chat bubble, that is then assigned to agents with that label permission, basically, chat departments)
  • Ability to create a ticket for the current client/chat and then notify the client/chat in the LiveChat of the ticket creation
  • Show status of customer (still on site/offline and current/previously viewed pages)
  • If customer is offline, send current message to their email with a transcript
  • Ability to contact customer on Facebook or WhatsApp (If customer is offline, send future correspondence via those channels, or select which channel your response will be sent to)
  • Live refreshing of incoming chats
  • First agent to respond to a chat is assigned that chat in "My Chats"
  • Ability for clients and agents to paste images that get embedded - without having to attach it
October 8, 2021