Automatically archive tickets | Voters

Automatically archive tickets

complete

Baz

Instead of replying to a ticket and having the ability to mark as resolved automatically... but this should also include to automatically archive the message too. Currently, when you reply to a ticket you still have to go back to it and archive it to lower the total ticket figure.

July 1, 2021

Andrii Kornytskyi

marked this post as

complete

This functionality has been deployed to the app.

Andrii Kornytskyi

marked this post as

in progress

Kieran Mannings

Should be fairly straight forward in the account settings, as an follow-up action when marking as resolved. That would be very useful please!

Herman Nefedov

marked this post as

open

Andrii Kornytskyi

marked this post as

planned

Vinod Halai

Please if this can be added. Would keep everything tidy automatically.