The new Replyco ticket page features some aesthetically pleasing changes and major design improvements to provide you with an overall better user experience. Some improvements include:
- When you’re responding to tickets, the message composition box now stays in a fixed position on the screen, so you can scroll up to previous messages for more information while simultaneously composing your message draft.
- A convenient dropdown arrow now appears in the center of every message preview to expand messages to their full view.
- A new “Tags” button is located beneath the message composition screen.