Step into the future of communication with AI Conversation Summaries. Designed to make interactions smoother, this feature simplifies complex exchanges into easy-to-understand summaries, giving users better understanding and productivity. Let’s explore further how it can improve your communication experience.
Our AI Conversation Summaries feature seamlessly integrates with both chat conversations and tickets. By analyzing the last 15 messages, encompassing both incoming and outgoing interactions, it generates a comprehensive summary of the conversation. Users can initiate the summary generation process with a simple click on “Generate Summary.” Once created, the conversation summary can be conveniently viewed within the chat or ticket interface, or directly from the ticket list by hovering over the ticket subject.
But that is not all. We also display a number of uncovered messages. This ensures you always know if your summary is up-to-date, giving you peace of mind.
In conclusion, AI Conversation Summaries revolutionize communication by condensing complex exchanges into digestible insights. Whether managing chat conversations or tickets, this feature offers invaluable clarity and efficiency.