As part of our commitment to personalization, we're excited to introduce a valuable addition to your communication toolkit – Personal Chat Notifications. This feature enhances your experience in the "My Chats" folder, allowing you to customize how you get notifications for conversations where you're the assignee.
Select exactly how you want to receive alerts for new messages in chats where you're the assignee – whether through email, mobile app push, or browser notification. It's all about staying connected on your terms!