Meet Chat Transcripts — a direct result of your feedback for better support.
With Chat Transcripts, handling conversations is super easy. Whether it’s Messengers, Social Media, or our LiveChat widget, this feature takes your customer interactions to the next level.
What’s in it for you:
Effortless Chat History
Never lose chats or details again. Chat Transcripts create a complete record across all channels. Every message is automatically logged from the beginning.
Improved Customer Interaction
Offer top-notch customer satisfaction with chat transcripts. Share conversation records with buyers effortlessly. Provide clear reference points and showcase exceptional service.
Smoother Ticket Management
We know streamlined processes matter. Chat Transcripts seamlessly integrate with our ticket system. Convert chats into support tickets and resolve issues more efficiently.