Fix Cell Phone Interface | Voters

Fix Cell Phone Interface

complete

Stuart Cameron

The cell phone interface requires much more refinement, including notification dot and push notifications.

Buttons are two small at the top of the screen, dashboard items unclickable and refresh screen notification is a hack and very poor.

July 5, 2021

Herman Nefedov

marked this post as

complete

Notifications Section request is now here: https://roadmap.replyco.com/mobile-app/p/add-notifications-section
Translation Ability request is now here: https://roadmap.replyco.com/mobile-app/p/add-the-translation-feature
Cases for Mobile App request is now here: https://roadmap.replyco.com/mobile-app/p/add-the-cases-module-to-the-mobile-app
Push notifications were added
Refreshed Main Screen with clickable dashboard items
Fixed response text editing and scrolling.
Please report any issues to the Support team via LiveChat or send an email to help@replyco.com

Thilo

Editing and scrolling through text in a reply is almost impossible (iOS). 
In most cases, opening the app by clicking on a notification will result in a black page. It is then necessary to restart the app and open the ticket manually (iOS).
The number of tickets in "Smart Filters" is not updated or an update/reload button is missing. To refresh the view, it is necessary to close and restart the application (iOS).
Pictures and other non-text elements are missing from WhatsApp messages (iOS).

steven fitzgerald

Message needs to mark as read/Resolved when replied to
Replies not conditioned to specific eBay shop and shows all replies in the list.
Text not aligned on right hand side and is missing the end of the words on some messages in text view
Needs to refresh after resolving
No translate option
No cases option 
No tracking numbers
been asking for these and more for years but no solution.

Artem Verovenko

Thank you for your feedback, Stuart. Your feeback has been acknowledged and passed on to the Product team.